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How much is the shipping cost?
How fast do you ship my order?
I made a typo error or submmited the wrong shipping address. Can i change?
How can I cancel my order?
What is the condition of the product?
Is it secure to share my banking details on this web store?
What do I do if I need to change my shipping method?
What do I do if I need to change the purchased product?
How do I pay for my purchase?
Can I pay without a PayPal account?
Where do you ship from?
When can I expect my item delivered?
How do I request express shipping?
Does CableMart offer international shipping?
Do I need to pay additional custom/duty charges?
Do I get warranty on my purchased item?
What if the item I purchase comes out to be defected/not working/DOA?
If I find a product damaged, do I pay its return shipping?
What do I do if I no longer need the item?


How much is the shipping cost?
Free-shipping Always!! ( Standard US Shipping )

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How fast do you ship my order?
Once we receive your order and full payment, we'll ship out the order within 1~2 working days. (working days is NOT included Saturday, Sunday and Public Holiday)

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I made a typo error or submmited the wrong shipping address. Can i change?
In order to provide fast shipping, we usually ship order within 1 working days. If typo error/wrong shipping address is submitted, please contact us asap and let us know what is your correct and complete shipping address. However, we cannot guarantee anything. If we haven't ship your order, we still can edit your shipping address. But if we already shipped your order, we wont be able to change it at that time.

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How can I cancel my order?
We only accept order cancellation within 2 hours after order placed. If you want to cancel your order, please contact us within 2 hours, after that we wont be able to cancel it for you.

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What is the condition of the product?
The condition of the item is always mentioned in our listings as mandatory. We sell NEW product only!

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Is it secure to share my banking details on this web store?
Yes of course, your information is secure with us. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and serve you better with pertinent information, such as order confirmations and order status updates. The required information includes your name, shipping address, contact numbers, e-mail address, and payment information such as your credit card number.

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What do I do if I need to change my shipping method?
If you wish to change your shipping method, kindly email us at cablemartuk@gmail.com within 2 hours after order and our customer support representative would guide you along the procedure.

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What do I do if I need to change the purchased product?
If you require to change the purchased product, kindly email us at: cablemartuk@gmail.com and our customer care representative will assist you accordingly.

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How do I pay for my purchase?
CableMart accepts PayPal and all major credit cards including, Visa, MasterCard, American Express, and Discover.

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Can I pay without a PayPal account?
Yes. If you do not hold a PayPal account, you are welcome to pay using your Credit-Card.

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Where do you ship from?
CableMart ships its all orders from CA and its subsidiary warehouses

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When can I expect my item delivered?
We always provide tracking for all of our transaction that are being shipped. The shipments within US are assured to be delivered under 5-7 business days. And for all international orders it takes around 12-15 business days for delivery completion.

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How do I request express shipping?
Express shipping could be easier than ever before by contacting us at cablemartuk@gmail.com prior to order and complying our simple shipment procedure.

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Does CableMart offer international shipping?
Yes, CableMart entertains its valued customers from other regions as well. For further details kindly view our terms and conditions.

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Do I need to pay additional custom/duty charges?
Customers from United States aren't required to pay any additional cost excluding International customers which are liable for duties, taxes, and customs clearance.

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Do I get warranty on my purchased item?
CableMart facilitates its customers with 30 days of warranty on its products.

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What if the item I purchase comes out to be defected/not working/DOA?
All shipped products are already tested prior shipping to customer. Now if the product checks non-working, you will be provided an RMA and we will offer either replacement or refund. Please contact us and we will get back to you for the resolution shortly.

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If I find a product damaged, do I pay its return shipping?
No. If you received the damaged item during transit, shipping is always on us.

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What do I do if I no longer need the item?
We do accept returns in such instances with 14 days of delivery. Please email us within 14 days and customer will be responsible for return shipping. After we receive the item, 80% of purchase price will refund to you.

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Last Updated: 20 Jul 2017 21:45:57 PDT home  |  about  |  terms  |  contact
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